CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★☆ Margaret Scarlett

Tuesday June 19, 2018 - QLD
★★★★☆ John Battersby

Shipping prices for long products and rural properties needs to be made crystal clear before purchase

Tuesday June 19, 2018 - QLD
★★★★★ Claudio Pighini

Requested you guys call me 24 hours before delivery,
Driver called me when he was outside the gate, on site

Wasn't happy!!!
Everything else perfect!!!

Monday June 18, 2018 - NSW
★★★★☆ joe gauci

Thursday June 14, 2018 - WA
★★★★☆ Guiseppe Graziano

being hit up for another $22 when adding an extra bag of insulation to an order before it was processed was a bit rough. A little discretion to waive this would go a long way to getting 5 stars across the board.

Wednesday June 13, 2018 - NSW
★★★★★ Brad Taylor

Wednesday June 13, 2018 - NSW
★★★★☆ Greg Burns

The description for our product was truncated which caused confusion. Otherwise a great experience.

Tuesday June 12, 2018 - NSW
★★★★★ Ajay Dabke

Everything was excellent. Only improvement needed is that company should convey contact details of the courier guy.

Tuesday June 12, 2018 - VIC
★★★★☆ George Vicente

Monday June 11, 2018 - VIC
★★★★★ NEIL HAWKES

Should have known about Just Rite earlier.

Thursday June 7, 2018 - NSW
★★★☆☆ Tom Hennessy

Overall excellent the only room for improvement is that I couldn't see a space for delivery instructions when I ordered the window. Fortunately your service desk phoned me on a query & I left a verbal message.

Wednesday June 6, 2018 - VIC
★★★★☆ Ajay Dabke

Liked the service. Received delivery just next day of purchase. Best practice for delivery would be giving contact details of couriers, so that the delivery time can be well managed.

Wednesday June 6, 2018 - VIC
★★★★☆ Danny Bettay

Service was great! the products were relatively easy to find on the website and the added instructional videos and advice was a great touch and very useful!

Wednesday June 6, 2018 - ACT
★★★★★ Jonathan Lazar

The courier was very helpful and appreciate making the delivery on short notice

Thanks again

Tuesday June 5, 2018 - NSW
★★★★☆ simon shill

All around positive experience. Product is as described. Shipping notifications were accurate and driver communication was as requested.

Monday June 4, 2018 - VIC
★★★★☆ Hugh Bateup

Delivery was unable to be tracked. Thankfully staff provided great backup and were able to. Extremely helpful.

Saturday June 2, 2018 - VIC
★★★★★ Clive Harrison

Wednesday May 30, 2018 - NSW
★★★★★ Stephen Lew

Great, Thank you - Fast delivery, quality product

Monday May 28, 2018 - VIC
★★★★★ Andrew Brown

Thursday May 24, 2018 - ACT
★★★★☆ Bev Halsall

Website was easy to use. Saving the order for later was very handy although tricky to then add further items. Phone service wasn't that helpful as I wanted product recommendation/comparison and was just told one brand name with no reasoning.
Would definitely use your website again.

Wednesday May 23, 2018 - VIC

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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