CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ Adam Gibbs

Great service perfect every time!
Thank you

Friday April 5, 2019 - NSW
★★★★★ Kristie Gibbons

Friday April 5, 2019 - NSW
★★★★☆ Steve Black

Hi

I wanted to buy the poly sheets the screws and the tape
But you were pulling these from different locations and each carried a large freight cost

So I bought the carbonate sheeting from you st a good price and good delivery fee and the other bits from Bunnings

I should have been able to buy them all from you with the one delivery charge

Justrite Reply:

Good Morning Steve,

Thank you for your feedback.

We acquire Polycarbonate sheets & accessories from different suppliers. Since the delivery is made directly from individual supplier each of them charges their respective shipping fees.

Therefore, we encourage our customer to select items all items from same supplier to avoid multiple delivery charges.

The polycarbonate sheets that were on your order are from “Laserlite” , if you click on the link below will be able to find all the accessories and sheets together on same page.

https://www.justritestore.com.au/home/polycarbonate-roofing/laserlite-for-sale-online/

Hope this clears up the confusion, please feel free to get back if you have any further questions.

Wednesday March 27, 2019 - NSW
★★★★☆ Julian Saboisky

Saturday March 23, 2019 -
★★★★☆ Gary Murphy

All good

Friday March 22, 2019 - QLD
★★★★★ Christopher Taylor

Brilliant, love Multiwall

Wednesday March 20, 2019 - VIC
★★★★★ Alex Danilo

Friday March 15, 2019 - NSW
★★★★☆ Karen Wertheimer

Excellent process from start to finish. Perth company Palram, that delivered the carport were also outstanding.

Wednesday March 13, 2019 - WA
★★★★☆ Chris Zeitlhofer

Phone enquiry was answered professioally and provide informaiton needed on purchase.

Wednesday March 13, 2019 -
★★★★☆ Glenn Thompson

The only area for improvement was regarding the delivery. I wanted to be home for the delivery but the information on when delivery would be made was not clear. The initial estimate was Feb15th but my order was delivered to my unattended property on the 12th or 13th and left in a less than ideal location. The product was fine but it just seemed unusual that per the notes on my invoice, I was responsible for having someone present to receive the order, yet all I was provided was a rough estimate, with no update from the courier prior to delivery. Everything else was really good.

Tuesday March 12, 2019 - VIC
★★★★★ Elizabeth Partington

I am so thrilled I found this company... I got everything I needed Thank you... I'll be back!

Saturday March 9, 2019 - SA
★★★★☆ Josh Palmer

i would have liked more precise info as to delivery time - ie. the day it was to arrive, an alert when it did arrive.
i also asked for the offcuts, but i didn't receive them.
otherwise very happy. cost effective and good customer service.

Friday March 8, 2019 - NSW
★★★★★ Werenr Riessberger

Friday March 8, 2019 - QLD
★★★★★ Ron Bull

Sunday March 3, 2019 - ACT
★★★★★ John Van Alphen

Can't fault this service excellent

Sunday March 3, 2019 -
★★★★★ William Hughes

Excellent service and delivery

Friday March 1, 2019 - NSW
★★★★☆ Joe Vella

Dealing with Just-rite was very good but when it came to delivery it was two days late while I had someone on site waiting for it Although when it arrived the driver was very helpful and polite.
Joe.

Friday March 1, 2019 - NSW
★★★★☆ Darryl McManus

Shipping was quick however I was not notified, nor could I track it. The delivery driver had to come back but was very accommodating. The tracking was still showing expected delivery days after the items had already been delivered. The delivery driver was the only one inconvenienced.

Wednesday February 27, 2019 - QLD
★★★★★ Vanessa Laddrak

good service and advice instore and delivered the next day.

Saturday February 23, 2019 - NSW
★★★★★ Daniel Gottwald

Excellent product, ability to order online and receive quickly.

Wednesday February 20, 2019 - ACT

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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