CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ adrien hanna

Living in a rural area i was very pleased with the speed of delivery and price and absolutely love my skylights

Thursday June 13, 2019 - NSW
★★★★★ Kelvin Coffey

accurate site that worked out exactly the components I required including the model numbers using a wizard. Otherwise I would have spent hours in the Velux catalogue and end up guessing. Great price, no need to negotiate. Ordered at 10.30am, delivered 12pm next day. Sensational.

Wednesday June 12, 2019 - NSW
★★★★★ Thomas Cross

Wednesday June 12, 2019 - VIC
★★★★★ Tom Li

Very efficient,

Tuesday June 11, 2019 - NSW
★★★★☆ Stephen Pilsbury

the delivery driver was nice & friendly .... so all in all it was a good experience

Thursday June 6, 2019 - QLD
★★★★☆ Declan Tyrrell

Would be good to be able to get a delivery window and track more accurately online

Wednesday June 5, 2019 - WA
★★★★☆ Mark Webster

Wednesday June 5, 2019 -
★★★★★ Tracy Dowell

Wednesday June 5, 2019 - WA
★★★★★ Bec Ting

Easy website to navigate through, info & details as needed, extremely competitive pricing with delivery (better than Bunnings), delivery of product promptly. Absolutely fabulous!

Saturday June 1, 2019 - VIC
★★★★★ Maurie Johnson

Everything went very smoothly thank you!

Thursday May 30, 2019 -
★★★★★ Warren Morrow

Great product, service and site delivery
Thankyou All

Wednesday May 29, 2019 - NSW
★★★★★ sarwan sharma

Friday May 24, 2019 -
★★★★★ Paul rankin

Tuesday May 21, 2019 - ACT
★★★☆☆ Martin Scott

Delivery was prompt and the staff were helpful, due to the Easter period. There was a dent in the external flashing that was supplied with the rooflight, which was a little upsetting.
Other than the dent everything was as described on the website.


Sunday May 19, 2019 - NSW
★★★★☆ David Garvin

Tuesday May 14, 2019 -
★★★★★ Carlos Lopez

Great service delivery, great product and good price.

Monday May 13, 2019 - NSW
★★★★☆ David Owen

Shipping came earlier than expected - but didn't relaise that if no one was there to receive the productit would be dispatched back to the yard - need to have a phone advise services prior to delivery to inform.

Friday May 10, 2019 - VIC
★★★★★ David Spiller

Thanks for this opportunity to give feed back. as from above i was extremely satisfied with all except for

(A ) I ordered the materials on a Tuesday midday, on the Wednesday morning i received a email stating that delivery would be Friday. So i arranged a few things so that someone would be home to accept delivery. i came home Wednesday evening and found a delivery slip plus all the materials had been delivered and put up side of house. Whilst this was exceptional, it was also frustrating that Id arrange for some one to be home on the Friday.

(B) I ordered i think 8 sheets of Lazerlite that were of the correct lenghts that you sold. I then had to order 2 lenghts that were longer than i needed. i ordered 2 x 7.2 m lenghts, which i then took up your free offer of getting them cut to lenght needed. i requested from memory to be cut to 6.4 m long. I would then have thought that since i was paying for the 7.2 m lenghts, that i would have received the 800mm off cuts with the delivery. This off cut lenght i could have used some where around the house. So i cannot understand why you could not quote on actuall cut lenghts, instead of full lenghts which you dont receive.

( C) also a minor point, your email above states its been 7 days now since i received my order, its actually been alsmost one month.

Apart from this, i would still recomend Just rite to anyone. it was good but weird service, which all worked out in the end. i am so happy with my product choice, i was able to install in my backyard over the Easter week period and has mad a huge difference to what i had, to the new Lazerlite 3000.



Thursday May 9, 2019 - NSW
★★★★★ Silvan Pettirosso

Wednesday May 8, 2019 - VIC
★★★★★ Harry Dakwala

very good

Tuesday May 7, 2019 -

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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