CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ Predrag Nikolic

Thursday August 11, 2022 - VIC
★★★★★ Sue Dalton

From the time of a phone enquiry to an online order of Velux skylight blinds, the service was fantastic.
I am in Victoria and it was cheaper to order the blinds and have them delivered to our house than it was for us to go to our local Bunnings, then wait for them to be in stock and then go and collect them. The delivery was super quick and delivered w excellent communication and a smile. I would say it was a superior shopping experience and wouldn’t hesitate to recommend to anyone.

Friday August 5, 2022 - VIC
★★★★☆ Torilee Arquero

I spoke to someone on the phone about availability and delivery times, and she was extremely helpful. And then for it to be delivered within a couple days was fantastic!!

I must say though, I was a little disappointed in price hike due to the fact that I was in ACT. I understand the delivery fee increase, but the actual product increased by about $60. We know this is a 'thing' in this industry (we all call it the Canberra Tax). But it's disappointing (and my first experience) seeing an actual product price being increased purely because the purchaser is in a particular state.

Other than that, the service was excellent.

Thursday August 4, 2022 - ACT
★★★★★ Zhichao Ma

Monday August 1, 2022 - VIC
★★★★★ Peita de Boer

Monday August 1, 2022 - ACT
★★★★★ Louis Danau

Monday July 11, 2022 - ACT
★★★★★ Connor Storen

Friday July 1, 2022 - ACT
★★★★★ Leon Cheah

Friday July 1, 2022 - VIC
★★★★☆ Mark Shearwood

Thursday June 30, 2022 - ACT
★★★★☆ William Bowden

none could not believe the quick no fuss service , 10/10

Wednesday June 29, 2022 - WA
★★★★☆ Michael Citroni

Thursday June 23, 2022 - NSW
★★★☆☆ Mike Neighbour

Sunday June 5, 2022 - VIC
★★★★☆ Sam Failla

Friday June 3, 2022 - VIC
★★★★★ Warrick Upton

Excellent service, met all my requirements and early delivery. 5 Stars! Thanks again.

Saturday May 28, 2022 - WA
★★★★☆ Phil Shakhovskoy

Super great service guys.

Saturday May 28, 2022 - QLD
★★★★☆ Alex Down

Delivered in a reasonable time. Delivered by a very courteous gentleman and professionally secured on delivery vehicle. Very happy with purchasing experience.

Friday May 27, 2022 - ACT
★★★☆☆ Stuart Dyer

Communication was average.
I had to chase up estimated times for delivery/pick up. Was told would be 5-8 business days but ended up taking just over 3 weeks.
Email updates would have been nice.

Thursday May 26, 2022 - ACT
★★★★☆ Natalie Jacotine

Price for Velux skylights was the most competitive. Both pre and post sale support was great - efforts from Ana and Lee was very much appreciated.

One suggestion for improvement would be to have the ability to track the delivery from the supplier onwards as the tracking number provided stopper at supplier and was a little hard to find out when the delivery would take place.

Thanks so much :)

Tuesday May 24, 2022 - VIC
★★★★★ Del Overs

Saturday May 21, 2022 - NSW
★★★★☆ Michael Britten

Friday May 13, 2022 - NSW

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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