CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ Wayne Damm

Monday November 2, 2015 - ACT
★★★★☆ Graham Brown

Monday November 2, 2015 - VIC
★★★★☆ alex gencur

quick, easy and excellent customer service when you call....this is a goodie.

Saturday October 31, 2015 - NSW
★★★★☆ Brian McGee

Thursday October 29, 2015 - NSW
★★★★★ Andrew Buick

Friday October 16, 2015 - VIC
★★★★★ EDWARD

the del. driver did not call before del. but okay because I was exp. the del. just would have been nice for a heads up. I am very pleased with the phone service. My person of contact was kody. In a nutshell she has all the c/s skills. Very impressed with her. The freight comp. did a very good job of packing my velux products. This is in my opinion and experience, a top notch motivated, aussie outfit. I will speak of and use again if I need to. they made my purchase easy. Thank you Just Rite Team.

Friday October 9, 2015 - WA
★★★★☆ COMPLETE BUILDING SERVICES PTY LTD

Thursday October 8, 2015 - NSW
★★★★★ Paul Farrell

Thursday October 8, 2015 - VIC
★★★★★ Senthil Kumar Natesapillai Sadasivam

Wednesday October 7, 2015 - VIC
★★★★☆ Paul Ormerod

Very happy with customer service and quick delivery. Driver was very accommodating. Also very happy with the cost. However NOT happy when I found out that the first two Makrolon panels I had fitted were 2cm longer than the last one I tried to fit.

Tuesday October 6, 2015 - NSW
★★★★☆ Geoff Wolfe

I rang for a delivery time and was promised a return phonecall to let me know. It never happened. Not impressed. Wrong brackets turned up. I opted to pick them up myself to save time. Overall could be improved.

Tuesday October 6, 2015 - NSW
★★★★☆ Karen Lake

Tuesday October 6, 2015 - SA
★★★★☆ les clarke

I had trouble using your website to obtain a price for delivery. However when I sent an e-mail all of this was sorted out. I would like to thank you for your speedy delivery service as I ordered at about 10pm on Friday and my order was delivered the following Thursday. I would particularly like to thank your delivery driver who phoned me, prior to delivery, and left the insulation exactly where I asked for though this was probably not the easiest thing for him. Loved your service.

Friday October 2, 2015 - NSW
★★★☆☆ Bill Little

Other than you sent me the wrong profile on the Solarsmart ( I ordered corrugated Roma and I was sent Greca) all was good. I am happy with the result of the different profile so no further complaint.

Wednesday September 30, 2015 - NSW
★★★★★ geoff randell

Sunday September 27, 2015 - VIC
★★★★☆ RICHARD AUSTIN

online shopping website didn't advise what "other" parts (flashing, handle etc) wasn't included in the purchase price. Lucky your customer service officer check with me prior to confirming the order. Also got advice on the placement and boxing. Unit is installed and will more than do it's intended job. Thankyou

Friday September 25, 2015 - ACT
★★★★★ Peter Hall

After I placed my order I was kept informed of the progress as the order moved through different stages towards delivery . (a process other firms need to follow ) I must also mention how polite and helpful your delivery driver was , I did not catch his name but well done . And for the product not bad either !! Regards PH

Wednesday September 23, 2015 - VIC
★★★★★ Adrian Reece

Thursday September 17, 2015 - NSW
★★★★☆ Imraan Esat

Tuesday September 15, 2015 - QLD
★★★★☆ Thomas Tyack

Monday September 14, 2015 - QLD

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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