CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ Cathryn Graso

Was happy with the initial ETA, but even more impressed when goods were delivered a day ahead of schedule. Easy to use site, good response times, up to date status at all times...plus competitive pricing. Thank you.

Sunday January 17, 2016 - WA
★★★★☆ John Whitehead

The whole process was excellent, from website order on the Friday afternoon, to delivery on Tuesday morning.
Oh, there was one little glitch, after pressing the payment button, I got a screen briefly, then all went white for quite a while, however, my email account got the confirmation.

Friday January 15, 2016 - NSW
★★★★★ Tai Lu

Thursday January 14, 2016 - VIC
★★★★☆ Albertus Wigchert

Wednesday January 13, 2016 - QLD
★★★★☆

I was looking for electrical opening skylight by Velux. I first looked under the "Skylights" tab but could not locate them. I did find them under the "Roof window" tab.
Apart from that All good. Happy with the delivery service and the skylight and blind.

Monday January 11, 2016 -
★★★★☆ mohamed meghji

Very happy with your service.Website is pretty straight forward to use.Your couriers service is excellent Best wishes for 2016

Sunday January 3, 2016 - VIC
★★★★★ Lino Pedicini

Spoke with Ann on the phone and found her overall help through the process to be ten out of ten.
An asset to the buisiness.
Thanks

Tuesday December 29, 2015 - SA
★★★★★ Sid & Marie Mir

Excellent site and all information is shown with product. The order process was a snap and delivered within 48hrs in Sydney metro area. I couldn't possibly ask for more!!

Monday December 28, 2015 - NSW
★★★★☆ Bruce Leslie

Friday December 25, 2015 - NSW
★★★★★ Bob Hogan

Thursday December 24, 2015 - NSW
★★★★★ stuart vanderpol

Thursday December 24, 2015 - VIC
★★★★★ MARK NEFF

Great price Great service.Will use again for sure

Wednesday December 23, 2015 - VIC
★★★★★ Richard Chisholm

It would be difficult to improve both as the website is easy and your service was exceptional with the delivery 4 days earlier than adviser

Tuesday December 22, 2015 - VIC
★★★★☆ Kameron Golding

Ordered Sunday night, delivered Tuesday. Awesome.

Monday December 21, 2015 - QLD
★★★★★ Joseph Mashreky

Sunday December 20, 2015 - NSW
★★★★★ Graeme Prowd

Friday December 18, 2015 - VIC
★★★★★ Steve Nield

Wednesday December 16, 2015 - SA
★★★★☆ Paul Lawrance

It was not clear to me that the prices for the products displayed on the website included GST.
When I telephoned to clarify this, unfortunately the representative could not confirm it either, so she advised me to go through the Checkout process online to discover it for myself.

In all, the website is very easy to use, and a great example to other e-commerce providers on how to setup an online shop that is customer friendly with tight secure integration to my credit card provider.

I also appreciated the chain of successive email messages, which kept me uptodate on the progress of my order, from acknowledgement-of-receipt through to availability for pick-up.

Wednesday December 16, 2015 - ACT
★★★★☆ Paul McLellan

I was very happy with the service provided. It was speedy and always professional. Thanks

Saturday December 12, 2015 - ACT
★★★★☆ alan lecky

Order turned up today,one week delivery is satisfactory,Product packaging looks intact,wont know full condition until carpenter opens.

Friday December 11, 2015 - QLD

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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