CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ Nick Veliotis

Thursday April 14, 2016 - NSW
★★★★★ Steven Sowerby

Wednesday April 13, 2016 - NSW
★★★★★ Colin White

Wednesday April 13, 2016 - VIC
★★★★★ Darron Vincenzo

First time shopper, excellent service and goods delivered overnight as requested.
Fantastic shopping experience.
Thank you

Wednesday April 13, 2016 - NSW
★★★★☆ Laurence Crowhurst

According to tracking info we were told it was going to be delivered on the Monday however unbeknownst to us the item was attempted to be delivered but we were out (and weren't expecting deliveries) and there was no card left in the mailbox alerting us that there was a attempted delivery. We were expecting the delivery Monday but we were contacted on Monday to tell us the parcel had to be rescheduled for the next day which delayed the job.

Tuesday April 12, 2016 - NSW
★★★★☆ James Stewart

Tuesday April 12, 2016 - NSW
★★★★★ Richard Talbot

Excellent will be using and recommending

Monday April 11, 2016 - VIC
★★★★★ Nick Haussegger

Very happy with our new velux window. Your website, service and delivery were brilliant. Pricing fantastic. Velux window has been installed and looks great. Have recommended your site to many friends already.

Monday April 11, 2016 - VIC
★★★★☆ Matt Hodson

Make website a little more basic or user friendly
Found it not as easy to shop on as other online stores i have used.

Thursday April 7, 2016 - NSW
★★★★☆ Patrick O'Dowd

Customer service team are very friendly and efficient and helpful

Thursday April 7, 2016 - VIC
★★★★☆ Ron Cruikshank

Tuesday April 5, 2016 - ACT
★★★★★ anna twj ridolfi

Tuesday March 29, 2016 - QLD
★★★★☆ carmen craig

having current availability of stock so I don't have to call.

Monday March 28, 2016 - ACT
★★★★☆ Greg Dowd

The website is a bit clunky and having to go back to identify what area you want to stay in when going through a list of associated products is a bit of a pain. If it automatically took you back to the same area and then you select another area for different products I think it would be a bit more user friendly. Overall it is pretty good.

Monday March 28, 2016 - VIC
★★★★★ Matt Sharp

I had a tech issue at checkout so I rang the number on the site and talked to a friendly guy who suggested switching my browser to Chrome, I did that and BAM! The gear was ordered Friday afternoon and arrived first thing Tuesday morning. I'll be using this site again. Thanks

Friday March 25, 2016 - WA
★★★★★ Jamie Warmeant

Thursday March 24, 2016 - NSW
★★★★☆ Matt Hodson

Sms or email when order is ready for pickup.

Thursday March 24, 2016 - NSW
★★★★☆ Melissa Pinney

Thursday March 24, 2016 - ACT
★★★★☆ Rafael Faria

Tuesday March 22, 2016 - NSW
★★★★☆ Allan Smith

Just one - perhaps a phone call an hour or so prior to delivery.

Wednesday March 16, 2016 - ACT

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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