CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★☆☆ Liisa Nurmi

Home delivery is an excellent service and very reasonably priced. However the demands around the delivery were a little unreasonable (if no one is home they will dump at the front door and no one takes responsiblity). I tried to call to get more information about the delivery procerss and the person on the phone was quite abrupt and unhelpful. I decided to proceed anyway as we all have to work sand not being able to provide estimates of delivery date or time is a little hard to manage. I was told the best estimate was Tuesday delivery and the product arrived 4 days early on the Friday and I wasn't home to receive it. Some of the panels were damaged by the way they were packaged (rolled up).
To end on a positive - I am happy with the speed of the delivery and the end result looks great, just a bit stressful leading up.

Tuesday December 27, 2016 - ACT
★★★☆☆ Michael Manion

I was very happy with the speed of which I could pick the product up in . (Same day )
I found the product extremely hard to find on your site .
Although every one was helpful and polite I was transferred to two separate numbers an four different people just to find out what time the glendenning dc was open ,
I would use you again as the service was helpful friendly and quick ,

Monday December 26, 2016 - NSW
★★★★☆ Simon Gayed

Fantastic service, excellent communication and a great range of products.

Saturday December 24, 2016 - NSW
★★★☆☆ Jose Rodrigues

Good quality product easy to fit off, delivered on time as stated

Wednesday December 21, 2016 - NSW
★★★★★ Daryl Edwards

A good service

Monday December 19, 2016 - SA
★★★★★ Steve Wilson

Monday December 19, 2016 - SA
★★★★☆ Tom Nadebaum

I ordered Lasrlite - thanks for matching the colour of the apron flashing to the sheeting (even though there was no option to specify the colour of the flashing).
I must have struck the happy delivery man- very cheerful and efficient, and our dead end street was no problem

Monday December 19, 2016 - VIC
★★★☆☆ Brett Lemke

Sunday December 18, 2016 - VIC
★★★★★ Andrew Farr

Friday December 16, 2016 - NSW
★★★★☆ Robert Harkness

Thursday December 15, 2016 - NSW
★★★★☆ Rizwan Pasha

Thursday December 15, 2016 - ACT
★★★☆☆ Robert Pizzato

Excellent customer service but delivery service was poor

Wednesday December 14, 2016 - ACT
★★☆☆☆ Craig Rossetti

Monday December 12, 2016 - VIC
★★★★★ Graeme Sansom

Service from ordering to pick up was easily navigated and extremely efficient. Pick was convenient and staff more than helpful.
Overall a pleasure to do business with a well organized and helpful company.
Graeme S
Narrawong Vic

Friday December 9, 2016 - VIC
★★★★☆ Eric Jensen

Wednesday December 7, 2016 - WA
★★★★☆ peter mcintosh

Monday December 5, 2016 - NSW
★★★★★ Danny Hackles

Monday December 5, 2016 - QLD
★★★★★ Rosalyn Easton

Monday December 5, 2016 - NSW
★★★★★ Janette Seymour

Monday December 5, 2016 - NSW
★★★★☆ Michael Jurgens

Delivery slow and expensive - product is fantastic

Monday December 5, 2016 - ACT

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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