CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★★ GWEN MITCHELL

Thank you for the excellent service. I found everyone I dealt with really helpful and pleasant and I am a very happy customer.

Tuesday April 4, 2017 - ACT
★★★★★ Sandra Campbell

Monday April 3, 2017 - ACT
★★★★☆ Robert Basic

I left instructions to deliver on Friday and was delivered on the Tuesday prior. Otherwise 5 stars

Monday April 3, 2017 - NSW
★★★★☆ Daniel Neyland

Monday April 3, 2017 - VIC
★★★★★ Kevin Byrne

Friday March 31, 2017 - NSW
★★★★☆ Heath Moore

Cheap, Easy navigation on the website, delivery was on the day at 8:00am which was helpful. No complaints. I would use the service again.

Thursday March 30, 2017 - ACT
★★★★★ Graeme Sansom

Service as was previous transaction simple, effective and cost effective.
Staff at pick up very friendly and helpful.
Thanks again for efficient service

Thursday March 30, 2017 - VIC
★★★☆☆ Tim O'Brien

Wednesday March 29, 2017 - ACT
★★★★★ Terry Almond

Happy with Service

Tuesday March 28, 2017 - WA
★★★★★ Aaron Jones

Pick-up was ready as planned. The staff member at the Orange pick-up point even helped me load the insulation batts into my trailer. Cannot speak high enough of the customer service that was provided both during the ordering process and pick-up.

Tuesday March 28, 2017 - NSW
★★★★★ Andrew Phelps

Happy all round.

Monday March 27, 2017 - NSW
★★☆☆☆ Lith Choummanivong

No delivery but picking up a pack of insulation cost me $22 instead of free.

Friday March 24, 2017 - VIC
★★★★★ Ryan Koll

Thursday March 23, 2017 - VIC
★★★★★ Michael Parkes

Very happy thankyou

Thursday March 23, 2017 - VIC
★★★★☆ Juha Kamppi

Service and delivery were great. Arrived following morning from order so service was very quick..

Wednesday March 22, 2017 - ACT
★★★★★ Bruce McLeod

Tuesday March 21, 2017 - NSW
★★★★★ Terry Almond

Very happy with Service

Tuesday March 14, 2017 - WA
★★★★★ louise oehlers

The only issue was how expensive the postage was, half the cost of my product.

Saturday March 11, 2017 - NSW
★★★★★ Kody-Leigh McGlone Homes

Great website to use, I spoke with Lee and he was fantastic! helped me with any questions I had. my delivery came so fast i had no time to even think about when it would be coming!
very reliable. I will deffs be using Just Rite Store again!

Tuesday March 7, 2017 - ACT
★★★★☆ Matthew Axisa

You need to get across to your main supplier that they must read their paperwork about specific delivery instructions. My delivery was scheduled between 9am to 12 noon and to call 1 hour before delivery. The material turned up at 6am and no 1 hour notice. I don't live there so it was a surprise. The delivery docket had these specific notes on them it was just not read by the delivery driver. NO ONE to blame but the driver himself for not reading the instructions but it does give just rite a bad reference over the net with exact same issues.

Reply Management:
Hi Matthew ,
We appreciate your comments. We continuously try to improve our customer service. However freight companies have limited control over their drivers. We therefore specifically state that the drivers will not call before arriving, since most drivers do not read these instructions.

Monday March 6, 2017 - NSW

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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