CHRISTMAS CLOSURE ANNOUNCEMENT OF SUPPLIERS

To help provide a high standard of service for our customers, we would like to confirm our operating and supplying arrangements for the Christmas closure season.

Please click here for more details
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Please Note: Displayed pricing is currently NSW. To avoid errors, please ensure you enter your delivery postcode prior to placing products in the cart [close]
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Customer Reviews

★★★★☆ Michael Hough

Saturday August 19, 2017 - ACT
★★★★★ David James

Ordered Thursday in Cooma, delivered 9 am Friday from Canberra. Currently being installed as I type.

Wednesday August 16, 2017 - NSW
★★★★☆ Michael Brown

I received a sms saying the product was available for pick up from warehouse. Upon arriving at warehouse was told by manager that they don't have any in stock and wont until following week. I rang Justrite as a form of constructive feedback that there was something wrong with their notification system. Upon re-checking they agreed that the sms should not have been sent and that there was no stock. They were unable to explain why this happened. I am not negative about Justrite and in real life some things do happen. Hopefully, Justrite will put in place a mechanism to ensure that any sms they send to customers are correct. Nothing worse than the customer, based on the sms, taking time off work to get to a warehouse only to be told none in stock. The Justrite lady I spoke to was very pleasant and apologised. Am hoping to pick up product in next day or two. Then can review product. Despite the sms experience, overall my feedback is positive.

Wednesday August 16, 2017 - ACT
★★★★☆ Trevor Lynch-Whild

Friday August 11, 2017 - VIC
★★★★★ Les Climo

Easy to use website and immediate response to order. Kept up to date with delivery and order status. Received a follow up email advising date of delivery. Delivery arrived on morning of date provided by experienced and friendly courier. Price was the best I could find for such a high profile product such as Bradford Optimo underfloor insulation. Thanks for the great service.

Friday August 11, 2017 - NSW
★★★★★ John Burns

Easy to order and pickup from local delivery warehouse was great.

Monday August 7, 2017 - NSW
★★★★☆ Rebecca Smith

Wednesday August 2, 2017 - QLD
★★★★★ Colin Schurgott

Excellent service. Thanks again. Colin S

Wednesday August 2, 2017 - SA
★★★★☆ John Christophersen

Great service and very fast turnaround. Will definitely be back

Monday July 31, 2017 - QLD
★★★★★ Jason Montero

Monday July 31, 2017 - NSW
★★★★★ John Kelly

Monday July 31, 2017 - VIC
★★★★★ Scott Bird

Friday July 28, 2017 - ACT
★★★★★ Kylie Torrens

Thursday July 27, 2017 - QLD
★★★★★ Paula Mooney

I have used just rite a few times in the last 3 years and have found them to be really helpful when I needed a delivery in a hurry. I have spoken to Peter on the phone and he has being excellent to deal with. Will definatly use them again and would have no problem recommending them to anymore

Thursday July 27, 2017 - VIC
★★★★☆ Shah Hossain

Very reliable, helpful, cooperative, very good customer service, met my requirements. Did not like the extra $22.00 charge for every order. This could be waived after $300-$400 worth of purchase.

Monday July 24, 2017 - ACT
★★★★☆ Patrick Fallon

Friday July 21, 2017 - NSW
★★★★★ Geoff Sims

Thanks for altering the order after my rethink of requirements

Friday July 21, 2017 - ACT
★★★★☆ Graeme Eva

ETA was a day earlier than the actual delivery day. The person I spoke to at your office was extremely friendly and was able to find out the correct delivery day. Excellent customer relations.

Thursday July 20, 2017 - VIC
★★★★☆ Neale Gallagher

Thursday July 20, 2017 - NSW
★★★★★ John Kelly

Great service and great prices.

Thursday July 20, 2017 - VIC

Dear Sir/Madam,

I would like to take this opportunity to say that your service in relation to this order was absolutely second to none. I placed the order on a Monday morning and received the products the following afternoon (and that is in Regional NSW). I received excellent email confirmations and tracking number almost immediately. I even received 2 phone calls from the Couriers, one when the goods had arrived at their depot organising a time for delivery and then another half an hour before actual delivery.

I cannot believe how efficient this transaction was!!!.

Thank you and Regards,

Wayne GAGEN

31 August, 2016

Hi Phillip

Just to let you know my skylights arrived today.

That's pretty amazing service, thanks very much, it's much appreciated.

Regards

Darron

07 April 2016

 

Dear Sir or Madam

I just wanted to send an email to say Thank You for the whole sales process with yourselves - I received verbal information then placed the order with various requirements and then arranged for delivery direct to an End User. The service has been completely faultless and it is a pleasure dealing with a company who are so professional - Awesome work.

Many Thanks

Craig Nicholls

Business Development Manager

Spectrum Property Solutions Pty Ltd

22 June 2015

 

Hi Guys

Spent the weekend putting the roofing up and stoked with how it has gone. However, It looks like I only received about 8m of the top infill strips and 9m of the bottom. I know they are 970mm in length so I will need a minimum of 2 units of the top strips and 1 of the bottom.

Secondly, I utilized your excellent web chat feature and was helped out immensely by the staff on this. However at one stage I enquired about the lineal lengths of the Zincalumine back flashing, and I was told they were 3m now the ones I received were 2.4m. Importantly, I want to be clear that this wasn’t a problem for me, as in my situation I needed about 9.5m in total so I had to order 4 units anyway, but just for future customers who might be requiring longer total lengths you wouldn’t want them to be short.

Thanks for your order, and I wouldn’t hesitate to use you again or recommend you to anyone.

Kind regards,

Owen Hughes

Sunday, 21 June 2015 

 

Good morning,

I would just like to say thank you for the outstanding customer service from the Justrite team.

I placed an order last week (17378) and within a day I was receiving calls from Kelsey to advise me that the delivery would take a little longer as the stock wasn’t available, which was fine it was just so nice to have someone actually call to let me know.

So a few days later I received delivery. The driver was very helpful it was me and him in the pouring rain, so as he unloaded 32 bags of Earthwool 1 by 1 I dragged them into the house.

So once again thank you for an amazing level of customer service please pass on this message to your team, being in a customer focused industry myself its always nice to hear a thank you for your hard work.

It was a pleasure doing business with Justrite.

Kind Regards

Anna-Maria De Freitas

Friday, 12 June 2015

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